Info desk
Shipping
We ship within the United States only — all 50 states, including PO boxes.
Rates
- Standard (USPS Ground Advantage): $5.00
- Free standard shipping from $40.00
- Two-day (USPS Priority Mail): $14.00
When it leaves
Within 2 business days of your order.
How long
Standard usually 3–6 business days after dispatch, two-day 1–3. Carrier estimates, not guarantees.
Hot weather
Shea cream can soften in a hot mailbox. If a tube arrives soft, let it cool — it's fine to use.
Tracking
Emailed when your order ships.
Lost parcels
If tracking hasn't moved for 7 days, email [email protected]. We'll chase it or send a replacement.
Contact
Royal Note LLC
6749 Fulton St E Ste A #2096, Ada, MI 49301
(833) 541-6910
[email protected]